Privacy Policy
Our Privacy Commitment
We are committed to the protection of the personal information we collect from you.
The following policy explains how we use and protect the personal information that we collect.
Its goal is transparency and assistance to you so that you have complete confidence in the integrity of your browsing and app experience.
What Kind Of Information We Collect
Personal Data You Give To Us
We do not currently collect any personal data like name, home address, telephone number, payment information, date of birth, or the names of any guests travelling with you and any preferences (such as meal preferences and any mobility restrictions).
Our services may refer you to other web sites that will request this type personal information, as part of a products’ booking process, and may collect it.
The only type of personal information collected currently by our services are E-mail addresses and messages, in the following scenarios:
• E-mails sent to our feedback E-mail inbox, nomady.app@nomady.app.
• E-mail addresses gathered from subscribers for notifications about our iOS app.
Automatic Collection Of Other Information
We automatically collect some information from your computer or Device when you visit our websites or apps.
This happens even if you don't make a booking.
This includes the date and time you accessed our services, the hardware, software or internet browser you use and information about your computer or device's operating system, and locale\language settings.
We also collect information about clicks and which pages have been shown to you.
When you make a booking, our system registers through which means and from which website you have made your booking.
For mobile device users, we also collect data that identifies your mobile device, device-specific settings and characteristics, application performance and other system activity.
Information From Other Sources
We may also receive information about you from other sources.
These include business partners, such as affiliate partners, and other independent third parties, and anything we get from them may be combined with information provided by you.
When you use some of these, you provide the booking details to our business partner, who then forward your details to us.
Hotels and their appointed third-parties may share information about you with us too.
This may happen if you have support questions about your pending booking, or when disputes arise about your booking.
Payment Information
Please note that the supplier of the travel product processes your payment, not us.
You agree to review and be bound by the supplier's policies and procedures before making a booking through this site.
We do not collect any of the payment information you provide to the product supplier.
Location Information And Other Information From Devices
We may collect information about your location if you have instructed your Device to send such information to the application via the privacy settings on that Device.
When you use an App on a Device, we will collect and use information about you, including location information, in generally similar ways and for similar purposes as when you use this site.
You can change the privacy settings of your Device to turn off the functionality to share location information.
Please note the turning of location sharing may affect certain features of our App.
How We Use Your Information
General Purpose And Legal Basis
We use the information collected about you and your actions in our services for the following general purposes:
• To facilitate your booking of hotel reservations;
• To respond to your questions and comments;
• To notify you about our iOS app, in the case that you have subscribed for this type of notification through our site;
• To measure interest in and improve our products, services, and this Website;
• To otherwise customize your experience with us;
• To troubleshoot technical problems with our services;
• To prevent potentially prohibited or illegal activities;
• To enforce our Terms of use, and as otherwise described to you at the point of collection
To use your personal data as described above, we rely on the following legal bases
• Performance of a contract: the use of your information may be necessary to perform the contract that you initiated with us.
For example, if you use our services to search for accommodation around your location, we will use your location information to carry out our obligation to complete that search.
• Legitimate interests: we may use your information for our legitimate interests, such as to provide you with the best suitable content of the app and website, to improve and promote products and services and the content on our website, and for administrative, fraud detection and legal purposes.
Share Your Data With a Third Party
We may share your information with the following entities:
• Suppliers, including but not limited to hotels or other third-party agents whom fulfil your booking.
Throughout this site and its affiliated sites, all products and services provided by third-party suppliers are described as such.
Information that we share with suppliers to facilitate booking will be treated according to applicable suppliers' privacy policies.
• You must review the privacy policies, terms of use, and other policies of any travel supplier whose products and services you may purchase through this service.
Please note that these suppliers also may contact you as necessary to obtain additional information about you or your travel plans, to facilitate your travel booking, or for other purposes consistent with the practices described in their privacy policies and terms of use.
• Third-party vendors who provide services or functions on our behalf, including business analytics, customer service, marketing, public relations, and fraud prevention.
We may also authorize third-party vendors to collect information on our behalf, including, for example, as necessary to operate features of our Website or to facilitate the delivery of online advertising tailored to your interests.
Third-party vendors have access to and may collect information only as needed to perform their functions.
• Affiliated Websites: We have not placed limitations on the referring websites' use of personal information and we encourage you to review the privacy policies of any website that referred you to this site.
• Your local office: In order to support the use of our services, your details may be shared with subsidiaries and related entities of the corporate group which act as service providers for us, including in relation to customer support services
We also may share your information if we believe, in our sole discretion, that such disclosure is necessary:
• to comply with legitimate and enforceable subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law.
In such cases we reserve the right to raise or waive any legal objection or right available to us;
• to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of this company and our subsidiary, our customers, or others; and in connection with our Terms of Use and other agreements; or
• in connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
Protection Of Your Information
How Long We Keep Your Information For
We may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity.
The periods for which we retain your information depend on the purpose for which we collected it and we use it.
We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.
We may retain some information for a period of time after you have concluded your contract with us or requested information erasure, if this is necessary to meet our legal obligations or to exercise, defend or establish legal rights.
How Can You Control The Information You Have Given To Us
Your rights and choices with respect to the collection and use of your information:
• You can choose not to provide us with your personal information, although it may be needed to take advantage of certain features offered on this site.
• You have the right to ask us what personal information we hold about you by sending a message to the following E-mail address: nomady.app@nomady.app .
You can also ask to delete this information.
• If you have subscribed to any E-mail service we offer, you will have the option to unsubscribe available with every message sent to you.
How We Protect Your Information
We observe reasonable procedures to prevent unauthorised access to, and the misuse of, personal data and other types of data gathered as part of your use in our services.
We use appropriate technology and audit procedures to protect and safeguard the personal data you give us.
While no website can guarantee security, we have implemented and maintain appropriate physical, administrative, technical, and organisational measures to protect the personal information you provide us against unauthorized or unlawful access, interference, modification, use or disclosure, and against accidental loss, damage, alteration or destruction.
Only authorized personnel are permitted to access personal data in the course of their work, and they only may do so for permitted business functions.
In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
Children's Information
No one under the age of 18 may use these Services.
We do not knowingly collect Personal Information from children under 18, and will delete any that we learn we have collected or received that was not provided by, or with express consent on behalf of, the child's parent or legal guardian.
External Link
This Website may include links to third party websites.
If you access other websites from the links provided on our Website, the operators of those websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from this Privacy Policy.
You are advised to examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.
International Transfers
We are obliged to inform you about International transfers.
At all times we take great care to conduct due-diligence of our professional sub-contractors, enact proper information and audit controls, and protect your personal data.
After all – it is our reputation that you place your confidence in.
Your information will be stored and processed by our servers which may be located outside of the country/region that you reside in and outside of any multinational union (including the European Economic area).
In addition, some of the third-party companies, agents, and contractors that we engage to perform services on our behalf may need to receive and\or transfer your personal information, internationally, in order to provide their services.
Some territories may not have privacy laws as comprehensive as those set out in this privacy policy or as set out under your domicile.
Organisations to which we share personal information may reside in countries without the same protections that would apply under your local law, and you may not be able to seek redress in the alternative jurisdiction.
By using our services and providing your personal information to us, you consent that your personal information, if provided, will be transferred outside of your national or multinational domicile, in accordance with this privacy policy.
How To Contact Us
For data review or erasure requests please E-mail us at nomady.app@nomady.app .
We will take reasonable endeavours to investigate your concern, remedy any issues resulting from our failure to comply with our privacy obligations, and we will notify you of the outcome as quickly as possible.
This policy was last updated on 12th October 2019.